FAQs
When will my order ship?
Please allow 2-3 business days for your order to be processed. You’ll receive a shipment notification as soon as your package ships.
Do you accept returns and exchanges?
Yes we do! Please see Returns & Exchanges for more details.
How much does shipping cost?
Canada
The flat rate is CAD$10-$15 (based on weight) and shipping is through Canada Post.
US
The flat rate is CAD$20 (USD$15) and shipping is through Canada Post and USPS.
International
International shipping starts at CAD$9 for standard shipping (no tracking) and CAD$20 for tracked shipping using Canada Post.
*Please note we always recommend the tracking option as we are ONLY responsible for shipping issues for tracked shipments.
How can I best take care of my apparel?
We recommend turning apparel inside out, washing it with similar colors and hanging dry.
How can I clean my leather and handwoven accessories?
We recommend cleaning the silk woven material with a damp cloth or carefully with a soft brush. The leather can be cleaned with leather conditioner or with a damp cloth.